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Improving your measurement of customer satisfaction
Material type:
TextLanguage: English Publication details: New Delhi ; Wheel Publishing , 1997Description: xviii,490pISBN: - 8175441305
- 658.812 VAV
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NITTTR Kolkata | 658.812 VAV (Browse shelf(Opens below)) | Available | 19052 |
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| 658.812 BAL Customer-driven services management | 658.812 FRA Customer care | 658.812 KES Measuring and managing customer satisfaction | 658.812 VAV Improving your measurement of customer satisfaction | 658.818 BLA Customer service operations | 658.8342 BEN Consumer behavior | 658.8342 DEA Economics and consumer behavior |
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