000 00497nam a2200205Ia 4500
005 20250220125525.0
008 250220s9999||||xx |||||||||||||| ||und||
020 _a0749419547
040 _aMAIN
041 _aEnglish
082 _a658.562
_bASH
100 _aAsher, Mike
245 _aManaging quality in the service sector
260 _aLondon
_bKogan Page
_c1996
300 _a222p.
650 _aManagement
650 _aQuality control
650 _aQuality management
942 _cBK
999 _c33291
_d33291