| 000 | 00473nam a2200181Ia 4500 | ||
|---|---|---|---|
| 005 | 20250619145301.0 | ||
| 008 | 250619s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a8175441305 _c425 |
||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bVAV |
||
| 100 | _aVavra, Terry G. | ||
| 245 | 0 | _aImproving your measurement of customer satisfaction | |
| 260 |
_aNew Delhi _b; Wheel Publishing _c, 1997 |
||
| 300 | _axviii,490p. | ||
| 650 | _aManagement | ||
| 942 | _cBK | ||
| 999 |
_c126350 _d126350 |
||