| 000 | 00541nam a2200205Ia 4500 | ||
|---|---|---|---|
| 005 | 20250619145241.0 | ||
| 008 | 250619s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a8175441291 _c350 |
||
| 040 | _aMAIN | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bKES |
||
| 100 | _aKessler, Sheila | ||
| 245 | 0 | _aMeasuring and managing customer satisfaction | |
| 260 |
_aNew Delhi _b; Wheeler Publishing _c, 1998 |
||
| 300 | _axii,228p. | ||
| 650 | _aCustomer Satisfaction | ||
| 650 | _aManagement | ||
| 650 | _aMarketing Management | ||
| 942 | _cBK | ||
| 999 |
_c125429 _d125429 |
||