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1.
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Total quality management text, cases and reading by
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: New Delhi Vanity Book International 1995
Availability: Items available for loan: NITTTR Kolkata (1)Call number: 658.562 ROS.

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2.
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Total quality in managing human resources by
Material type: Text Text
Language: English
Publication details: New Delhi Vanity Book 1995
Availability: Items available for loan: NITTTR Kolkata (1)Call number: 658.3 PET.

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3.
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Managing the four stages of TQM how to active world class performance by
Material type: Text Text
Language: English
Publication details: New Delhi Vanity Book International 1996
Availability: Items available for loan: NITTTR Kolkata (1)Call number: 658.562 WEA.

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