TY  - BOOK
AU  - Taormina, Tom
TI  - Virtual leadership and the iso9000 imperative
SN  - 0132370743
U1  - 658.562 
PY  - 1996///
CY  - New jersey
PB  - Prentice Hall
KW  - Management
KW  - Quality management
KW  - TQM
ER  -