TY  - BOOK
AU  - Johnson, Richard S. and Kazense, Lawrence E.
TI  - TQM: the mechanics of quality processes
SN  - 0873892259
U1  - 658.562 
PY  - 1993///
CY  - Wisconsin
PB  - ASQC Quality Press
KW  - Management
KW  - Quality control
ER  -