Bank, John <br/><br/>
The essence of total quality management 

 - New Delhi  Prentice-Hall of India  1995 
 - xviii,203p. 
<br/><br/><label>ISBN: </label>8120309030  75 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Quality management
<br/><br/><label>Dewey Class. No.: </label>658.562  / BAN