TY  - BOOK
AU  - Abigail, Ruth Anna and Cahn, Dudley D.
TI  - Managing conflict through communication
SN  - 9780205685561
U1  - 658.403 
PY  - 2011///
CY  - Boston
PB  - Allyan and Bacon
KW  - Management
KW  - Managerial Communication
ER  -