TY  - BOOK
AU  - House, Martyn
TI  - Confessions of a quality expert: a sysytematic apporach to implementing total quality
SN  - 1872807364
U1  - 658.562 
PY  - 1996///
CY  - Merseyside
PB  - Tudor
KW  - Management
KW  - Quality control
KW  - Quality management
ER  -