TY  - BOOK
AU  - Braithwaite, Timothy
TI  - Information service excellence through tqm building partnership for business process reengineering and continuous improvement
SN  - 0873892712
U1  - 658 
PY  - 1996///
CY  - New Delhi
PB  - ; Tata Mcgraw-Hill Publishing
KW  - Management
ER  -