Goetsch, David L. and Davis, Stanley B. <br/><br/>
Introduction to total Quality  : Quality Management for production, processing and services 

 - 2nd ed. 
 - New Jersey  ; Prentice Hall  , 1994 
 - xii,660p. 
<br/><br/><label>ISBN: </label>0132325217  2665 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.562  / GOE