Hodgetts, Richard M. <br/><br/>
Implementing tqm in small and medium sized organization  : a step by step guide 

 - Tokyo  ; American Management Association  , 1995 
 - xv,216p. 
<br/><br/><label>ISBN: </label>0814402909   
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.562  / HOD