Asher, Mike <br/><br/>
Managing quality in the service sector 

 - London  ; Kogan Page  , 1996 
 - 222p. 
<br/><br/><label>ISBN: </label>0749419547  1400 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Quality Control<br/>Quality Management
<br/><br/><label>Dewey Class. No.: </label>658.562  / ASH