TY - BOOK AU - Moen, Ronald D., Nolan, Thomas W. and Provost, Lioyd P. TI - Improving quality through planned experimentation SN - 0071008373 U1 - 658.562 PY - 1991/// CY - New York PB - ; Mcgraw-Hill KW - Management KW - Quality Control KW - Quality Management ER -