TY  - BOOK
AU  - Harkess, Shiona and Wherly, Michael
TI  - With pleasure!: : english for hotel service staff
SN  - 0713181362
U1  - 420 
PY  - 1984///
CY  - Asutralia
PB  - ; Edward Arnold
KW  - English
KW  - English Language
ER  -